You have scanned the QR-code on one of SBGneuro’s devices that provide network connectivity. These devices convert local 4G or 5G cell-phone signal into a private WiFi-network that is used to transfer study data to our upload servers.

Should the device not work to your expectations, you could try the following troubleshooting steps:

  • make sure that it is charged
  • make sure that it is turned on and the wifi icon is steady
  • move the setup to an area where you have good cell-phone connection with your private phone

When the device doesn’t operate as expected do not hesitate to contact your study contact at SBGneuro.

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